These Membership Terms and Conditions apply to the Find Your Ray Membership offered by Find Your Ray and Ray of Avalon.

By purchasing the membership, you confirm that you have read, understood and agreed to these terms, the Membership FAQ, Privacy Policy and any other policies presented at checkout.

1. MEMBERSHIP TERM

The Find Your Ray Membership runs for three months from the date your membership is activated.Membership costs $222 for each three-month period. The total payment is $222 AUD.

The membership price is charged in full at the beginning of each membership period.Any monthly equivalent displayed on the website is provided for comparison only and is not a monthly payment option.

2. AUTOMATIC RENEWAL

Your membership renews every three months using the payment method supplied at checkout. Unless you cancel before your next renewal payment is processed, you authorise Find Your Ray and its payment provider to charge the membership price for the next three-month period.

Your renewal date will be provided in your welcome email or payment confirmation.

It is your responsibility to keep your payment details current and submit any cancellation request before the renewal payment is processed.

If a renewal payment fails, access to membership benefits may be paused while payment remains outstanding.

3. MEMBERSHIP ACTIVATION

After payment, please complete the membership activation form. 

Your membership access is granted automatically once the form is complete. Your activation email will contain your access links and instructions. 

Membership cycles run from 1 January to 31 March, 1 April to 30 June, 1 July to 30 September, and 1 October to 31 December. Your benefits apply to the cycle in which you join, and your next renewal is due on the first day of the following cycle. 

If you place a qualifying shop order of $140 or more, please allow up to 48 hours for your shop discount code for future orders to be sent.

4. INCLUDED OFFERINGS

During each active three-month membership period, you receive:

• Three Darkness Energy Healings
• Three Grounding Activations
• One Heart Wall Reading
• Two Priority Delivery Upgrade
• Insiders Club access
• Early access to selected offerings and events
• 10% off eligible online 1:1 healing and channelling bookings
• Access to the ongoing shop reward program

The six instant healings and Heart Wall Reading have a combined standard value of $135.

You may use your included offerings at any time during the relevant three-month membership period. 

They do not need to be claimed monthly.

All unused included offerings expire at the end of the applicable membership period.Unused offerings do not roll over, accumulate or convert into cash, store credit, refunds or other services

.When your membership renews, a new allocation of the recurring included offerings becomes available for the new three-month period.

5. JOINING BONUS

New members who join and pay in full receive one Exclusive Membership Abundance Boost, currently valued at $88, at no additional cost.

The Abundance Boost is a one-time joining bonus.It is not issued again when the membership renews and cannot be exchanged for another offering, cash or store credit.

The stated initial offering value of $278 includes:

• Six instant healing offerings valued at $120
• One Heart Wall Reading valued at $15
• Two Priority Delivery Upgrade valued at $55
• One Exclusive Membership Abundance Boost valued at $88

This value does not include Insiders Club access or any additional member savings.

6. CLAIMING INCLUDED OFFERINGS

You must complete the relevant form each time you claim an included healing or reading.

A separate form is required for each offering so you can provide the necessary information and intention.

Submitting a form activates the automatic retrieval process for instant offerings.Instructions for receiving the Heart Wall Reading will be provided when your membership is activated.You are responsible for using the correct form and providing accurate information.

7. PRIORITY DELIVERY UPGRADE

Two Priority Delivery Upgrade is included during each active three-month membership period.

The upgrade may be applied to one eligible Order Queue offering, reducing the estimated delivery period from the standard 5 to 7 business days to approximately 3 to 4 business days.

The Priority Delivery Upgrade:

• Must be requested on the applicable order or booking form
• Must be used while the membership is active
• Cannot be applied after an order has been completed
• Does not apply to instant offerings
• Does not apply to online or in-person 1:1 appointments
• Does not guarantee delivery on a particular date

Delivery timeframes are estimates and may be affected by unexpected illness, emergencies, technical issues or other circumstances beyond reasonable control.

8. ONLINE BOOKING DISCOUNT

Active members receive 10% off eligible online 1:1 healing and channelling bookings with Ray of Avalon.

The discount:

• Applies only to eligible online 1:1 bookings
• Does not apply to in-person appointments
• Cannot be transferred or shared
• Cannot be combined with another discount, promotional code or offer
• Must be used while the membership is active

The discount does not apply retrospectively to bookings purchased before the membership was activated. 

Your member discount code must be kept private.

Misuse or unauthorised sharing may result in the code being cancelled and the membership being reviewed.

9. SHOP REWARDS PROGRAM

During each active three-month membership period, members can unlock 12% off all shop items for the remainder of that membership period.

To unlock the discount, the member must complete a separate shop order totalling $140 or more before discounts.

The qualifying order is charged at the standard price and unlocks the 12% discount for future shop purchases.

The membership payment, membership renewal and bookings are not shop items, do not count towards the qualifying order and do not receive the 12% shop discount.

Online 1:1 healing and channelling bookings remain eligible for the separate 10% membership booking discount.

Once unlocked, the 12% discount:

• Applies to all shop items purchased during the remainder of the current membership period
• Has no minimum spend requirement on future shop orders
• Does not apply to the qualifying order that unlocked it
• Does not apply to membership payments or renewals
• Does not apply to online or in-person bookings
• Cannot be transferred, shared or redeemed for cash
• Cannot be combined with another discount, reward, promotional code or offer

The discount expires at the end of the membership period in which it was earned and does not roll over.

If the membership renews, the member must complete a new qualifying shop order of $140 or more to unlock the 12% discount for the new membership period.

10. INSIDERS CLUB

Insiders Club access is provided for the duration of your active membership.The Insiders Club may contain self-help guides, ebooks, early access information, previews and other member resources.The available collection may evolve as resources are added, updated or retired.

Access ends when the membership expires, when a renewed membership payment is refunded, or when the membership is terminated in accordance with these terms.

11. PERSONAL AND NON-TRANSFERABLE BENEFITS

The membership and all associated benefits are exclusively for the registered membership holder.Included offerings, access links, discount codes, vouchers, resources and bonuses cannot be:

• Transferred to another person
• Shared with another person
• Gifted or resold
• Used to purchase or claim an offering for another person
• Reproduced, distributed or made publicly available

You must not share your Insiders Club access, membership forms, discount codes or digital resources.

12. CANCELLING FUTURE RENEWALS

You may cancel future automatic renewals by submitting the official membership cancellation form before your next renewal payment is processed.

Cancellation prevents the next renewal charge.It does not ordinarily provide a refund for the current membership period.Unless a refund is issued or required by law, you may continue using your remaining benefits until the end of the paid three-month membership period.

Any unused benefits expire when that period ends.Submitting a membership cancellation request does not cancel or refund separate shop orders, healing bookings or appointments.

13. RENEWAL REFUND WINDOW

If you intended to cancel but an automatic renewal payment has already been processed, you may submit a cancellation and refund request within 48 hours of that payment.

If your change-of-mind renewal refund is approved:

• The renewal payment will be refunded less an $11 administration and processing fee
• The renewed membership period will be cancelled
• Access to benefits issued for the refunded renewal period will end
• Any included offerings, discounts or rewards from that renewal period will be withdrawn

Requests submitted more than 48 hours after the automatic renewal payment are not eligible for this discretionary change-of-mind exception.

14. INITIAL PURCHASES AND CHANGE OF MIND

Please choose carefully before joining.

The initial membership purchase is not refundable or exchangeable simply because you change your mind, no longer wish to participate, forget to use the benefits or do not use all available offerings.

No refund, partial refund, extension or credit is provided for unused benefits at the end of a membership period.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or another applicable law.

15. APPOINTMENTS AND SEPARATE PURCHASES

Appointments, shop products and other offerings purchased separately remain subject to their own booking, delivery, cancellation and refund policies.Membership does not guarantee appointment availability, event admission, stock availability or acceptance of a particular order.

Member discounts do not change the delivery timeframe or individual terms applying to a separately purchased offering unless expressly stated.

16. SPIRITUAL AND WELLBEING DISCLAIMER

Find Your Ray offerings are spiritual and personal wellbeing services.They are not medical, psychological, psychiatric, legal or financial advice, diagnosis or treatment.The membership is not a substitute for support from a qualified healthcare professional.You should seek appropriate professional assistance for any physical or mental health concerns and should not delay or discontinue professional treatment because of information or services received through the membership.Individual experiences vary.No particular spiritual, emotional, physical, financial, relationship or business outcome is promised or guaranteed.You remain responsible for your own decisions, wellbeing and use of the information and services provided.If you are experiencing a medical or mental health emergency, contact emergency services or an appropriate crisis service immediately.

17. INTELLECTUAL PROPERTY

All Insiders Club materials, guides, ebooks, forms, written content, recordings, healing frameworks, branding and other membership resources remain the intellectual property of Find Your Ray or the relevant rights holder.Membership gives you a limited, personal, non-exclusive and non-transferable right to access and use these materials for your own private purposes during your active membership.

You must not copy, reproduce, publish, sell, modify, distribute, teach from, upload or commercially exploit any membership material without prior written permission.

18. ACCEPTABLE CONDUCT

Members must communicate respectfully and must not misuse the membership, access links, discount codes, payment systems or resources. 

Membership access may be suspended or terminated in cases of fraud, unauthorised sharing, abusive conduct, deliberate misuse or another serious breach of these terms.

Where reasonable, you will be notified of the issue and given an opportunity to address it before access is terminated.Any refund or remedy will be determined in accordance with these terms and applicable law.

19. CHARGEBACKS AND PAYMENT DISPUTES

Members are provided with access to the official membership cancellation form through their membership emails and membership access pages.

If you do not want your membership to renew, you must submit the cancellation form before your renewal payment is processed.If the cancellation form is not received before the renewal date, the automatic renewal payment is considered authorised under the membership terms accepted at the time of purchase.

If a chargeback is initiated against an authorised renewal payment without a cancellation form having been submitted before renewal, the chargeback will be formally disputed by Find Your Ray.

If the chargeback is withdrawn, unsuccessful or decided in favour of Find Your Ray, the member will be responsible for:

• The original membership renewal payment, to the extent that it was removed through the chargeback and has not already been returned to Find Your Ray
• A $25 chargeback fee
• An $11 administration fee

This consists of the original $222 membership renewal payment plus $36 in chargeback and administration fees.

The outstanding amount will be charged to an authorised payment method where permitted, or invoiced to the member for payment.

Membership access, included offerings, discounts and rewards may be suspended while the chargeback is being investigated or while any amount remains outstanding.Initiating a chargeback does not automatically cancel future membership renewals.

The official membership cancellation form must still be submitted if the member does not want the membership to renew again.

These charges will not apply where the payment was genuinely unauthorised, processed incorrectly, or where the member is legally entitled to a refund or another remedy.Nothing in this section limits any rights available under the Australian Consumer Law.

20. COMMUNICATIONS

You will receive service communications reasonably required to administer your membership.

These communications may include activation information, access instructions, monthly reminders, renewal information, discount details and changes affecting the membership.Marketing communications are managed separately.You may unsubscribe from promotional emails using the link provided in those emails, but essential membership administration emails may still be sent while your membership remains active.You are responsible for providing a valid email address and checking your inbox and spam folder.

21. PRIVACY

Personal information is collected and handled to process payments, activate and administer memberships, provide services, maintain records and communicate with members.Information may be processed through third-party platforms used for payments, customer management, email delivery, forms and website services.Please refer to the Privacy Policy linked in the website footer for further information about how personal information is collected, used, stored and disclosed.

22. CHANGES TO THE MEMBERSHIP

The membership, inclusions and prices may be updated from time to time.A change will not remove benefits already allocated to a paid membership period unless required for legal, safety or operational reasons and an appropriate alternative or remedy is provided where required.Reasonable notice will be provided before a material price or benefit change applies to a future renewal.If you do not wish to accept a change, you may cancel before the affected renewal date.

23. SERVICE INTERRUPTIONS

Reasonable efforts will be made to maintain access to membership forms, resources and communications. Temporary interruptions may occur because of maintenance, technical problems, third-party platform outages, illness, emergencies or circumstances beyond reasonable control. Where an interruption materially prevents access to a paid benefit, I will work with you to provide access within a reasonable time or another remedy where required by law.

24. LIABILITY

To the maximum extent permitted by law, Find Your Ray is not responsible for indirect or consequential loss arising from personal decisions, expectations or actions taken in reliance on spiritual or wellbeing content. Nothing in these terms excludes or limits liability, consumer guarantees or remedies that cannot legally be excluded or limited.

25. COMPLAINTS AND CONTACT

If you have a question, complaint or concern about the membership, please contact me using the contact information provided in the website footer.

Please include your full name, payment email address and a clear description of the issue.I will make reasonable efforts to respond and work with you towards a fair resolution.

26. GOVERNING LAW

These terms are governed by the laws of New South Wales, Australia.Nothing in this clause prevents a consumer from relying on mandatory rights or protections available under the laws that apply to them.

27. SEVERABILITY

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

28. ACCEPTANCE

By purchasing the Find Your Ray Membership, you confirm that:

• You are at least 18 years old
• You have reviewed the membership inclusions and price
• You understand that payment recurs automatically every three months
• You understand how to cancel future renewals
• You understand that unused benefits expire and do not roll over
• You agree to these Membership Policies, Terms and Conditions

Any material change to the membership price, renewal arrangements, included benefits or member obligations will not remove benefits already allocated during a paid membership period.Reasonable notice will be provided before a material change applies to a future renewal.

If you do not agree with a material change, you may cancel your membership before the affected renewal payment is processed.

The most current version of these Membership Policies, Terms and Conditions will remain available on the Find Your Ray website. 

The “Last updated” date at the top of the page will show when the terms were most recently revised.