Membership Basics
What is included in the Find Your Ray Membership?
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Your initial membership cycle includes three Darkness Energy Healings, three Grounding Activations, one Heart Wall Reading, two Priority Delivery Upgrades and one Abundance Boost.
The Abundance Boost is a one-time joining offer valued at $88 and does not repeat with recurring membership cycles.
Your initial cycle includes $333 in offering value. Recurring cycles include $245 in offering value, before the additional value of member booking discounts, Shop Rewards, Member Portal resources and early-access opportunities.
The Abundance Boost is a one-time joining offer valued at $88 and does not repeat with recurring membership cycles.
Your initial cycle includes $333 in offering value. Recurring cycles include $245 in offering value, before the additional value of member booking discounts, Shop Rewards, Member Portal resources and early-access opportunities.
How much does the membership cost?
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The membership costs $222 for each fixed three-month cycle. The total payment is $222.
The membership is paid in full rather than through monthly instalments.
The membership is paid in full rather than through monthly instalments.
Is there a minimum membership period?
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Yes. Your membership covers one fixed three-month membership cycle and is paid in full when you join.
It will automatically renew for the next fixed cycle unless the required cancellation form is received before your renewal date.
It will automatically renew for the next fixed cycle unless the required cancellation form is received before your renewal date.
Can I join if I live outside Australia?
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Yes. The included energy offerings, Member Portal resources and eligible online bookings can be accessed internationally.
Prices are displayed and charged in Australian dollars unless otherwise stated.
Prices are displayed and charged in Australian dollars unless otherwise stated.
Membership Cycles
How do the fixed three-month membership cycles work?
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Membership benefits are allocated within four fixed cycles each year: January to March, April to June, July to September and October to December.
Your inclusions belong to the active cycle rather than beginning a separate three-month period from your personal joining date.
Your inclusions belong to the active cycle rather than beginning a separate three-month period from your personal joining date.
Can I join after a membership cycle has already started?
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Yes. You may join at any time during an active membership cycle. The full membership fee applies and you will receive the inclusions allocated to that current cycle.
Your next payment will be processed when the next fixed membership cycle begins.
Your next payment will be processed when the next fixed membership cycle begins.
What happens if I join during the final month of a cycle?
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If you join during the final month of a cycle, you will receive a one-time grace period. Eligible unused redeemable inclusions from your first partial cycle may be carried into the following cycle.
Your membership will still renew at the beginning of that next fixed cycle.
Your membership will still renew at the beginning of that next fixed cycle.
Do unused inclusions normally roll into the next cycle?
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No. Inclusions must normally be redeemed within the cycle in which they are allocated.
The only rollover is the one-time grace period available when a new member joins during the final month of their first cycle.
The only rollover is the one-time grace period available when a new member joins during the final month of their first cycle.
Included Offerings
How do I redeem my included offerings?
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Visit your private Member Access page and select the offering you wish to redeem.
Each included offering has its own redemption button and form. Complete the relevant form so your request can be recorded and prepared.
Each included offering has its own redemption button and form. Complete the relevant form so your request can be recorded and prepared.
Do I need to redeem one offering every month?
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No. You may redeem your included offerings when you need them during the active membership cycle.
You do not need to follow a monthly schedule, but all standard cycle limits and expiry rules still apply.
You do not need to follow a monthly schedule, but all standard cycle limits and expiry rules still apply.
Why does each offering have its own redemption form?
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Each offering requires different information. Separate forms allow me to receive the details needed for that specific request.
They also help me accurately record the number of inclusions you have redeemed during the cycle.
They also help me accurately record the number of inclusions you have redeemed during the cycle.
What happens if I submit more redemptions than my membership includes?
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The membership operates on an honesty system and is personally managed by Ray.
Duplicate submissions, over-redemption or attempts to access offerings outside your active entitlements may result in additional charges, suspension or cancellation in accordance with the Membership Policies, Terms and Conditions.
Duplicate submissions, over-redemption or attempts to access offerings outside your active entitlements may result in additional charges, suspension or cancellation in accordance with the Membership Policies, Terms and Conditions.
Member Savings and Access
Which bookings receive the 10% member discount?
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The 10% member discount applies to eligible online 1:1 healing and channelling bookings.
In-person appointments, venue-based sessions, group events and workshops are excluded.
In-person appointments, venue-based sessions, group events and workshops are excluded.
How do I make a discounted online booking?
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Begin with the private booking link on your Member Access page. The member link allows you to select your appointment without paying the standard upfront deposit.
After booking, you will be directed to the required form and then to the discounted member payment option. You do not need a separate booking code.
After booking, you will be directed to the required form and then to the discounted member payment option. You do not need a separate booking code.
How do the 12% Shop Rewards work?
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Complete a separate shop order totalling $140 or more before discounts to unlock 12% off all shop items for the remainder of your current membership period.
The qualifying order earns the discount but is charged at the standard price.
Your membership payment, membership renewal and bookings are excluded. They do not count towards the qualifying order and do not receive the 12% shop discount.
Once your discount is activated, there is no minimum spend required on your following shop orders. The discount expires at the end of your current membership period and does not roll over.
If your membership renews, you’ll need to complete a new qualifying shop order of $140 or more to unlock it again.
What are the Priority Upgrade and Member Portal benefits?
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Each cycle includes two Priority Delivery Upgrades, subject to availability. Complete the Priority Delivery Redemption form before submitting the relevant healing redemption form. Ray will confirm availability.
The Member Portal gives active members access to mindfulness, journaling, meditation, yoga and personal recommendations, along with early access to selected new offerings.
The Member Portal gives active members access to mindfulness, journaling, meditation, yoga and personal recommendations, along with early access to selected new offerings.
Payments and Membership Management
When will my membership renew?
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Your membership automatically renews at the beginning of the next fixed membership cycle.
Renewal dates are 1 January, 1 April, 1 July and 1 October. Your current cycle and next renewal date are displayed on your Member Access page.
Renewal dates are 1 January, 1 April, 1 July and 1 October. Your current cycle and next renewal date are displayed on your Member Access page.
How does the $100 membership renewal draw work?
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The draw opens on the first day of each new membership cycle. Members whose membership has renewed and remains active receive one entry into that cycle’s draw.
This is a small membership, so your chances of winning are high. One winner will be drawn at random by the third day of the cycle. I will email the winner with their prize details that same day.
This is a small membership, so your chances of winning are high. One winner will be drawn at random by the third day of the cycle. I will email the winner with their prize details that same day.
How can the winner use the $100 prize?
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The winner can choose one or more online shop offerings with a combined value of up to $100. Email me your chosen offering or offerings and I will send you the relevant form so they can enter my order queue. Any unused portion is forfeited.
If you choose an offering priced above $100, I will send you a $100 discount code to use towards it. You will need to pay the remaining balance.
The prize must be used within the membership cycle in which it is awarded. Any amount not used by the end of that cycle is forfeited and does not carry over. The full prize conditions are in the Membership Policies, Terms and Conditions.
If you choose an offering priced above $100, I will send you a $100 discount code to use towards it. You will need to pay the remaining balance.
The prize must be used within the membership cycle in which it is awarded. Any amount not used by the end of that cycle is forfeited and does not carry over. The full prize conditions are in the Membership Policies, Terms and Conditions.
How do I cancel my membership?
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Complete the official Membership Cancellation Form before your next renewal date. The form is available through your membership emails and Member Access page.
A message or email does not replace the required cancellation form.
A message or email does not replace the required cancellation form.
Can I receive a refund for a membership payment or renewal?
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Refund eligibility is determined by the complete Membership Policies, Terms and Conditions and any rights available under applicable consumer law.
Please review the cancellation and refund terms before joining. A cancellation form received after a renewal has been processed does not automatically reverse that payment.
Please review the cancellation and refund terms before joining. A cancellation form received after a renewal has been processed does not automatically reverse that payment.
What happens to my benefits when my membership ends?
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When your membership ends, access to the Member Access page, Member Portal resources, member booking rates, Shop Rewards and any unused membership inclusions will end in accordance with the Membership Policies, Terms and Conditions.
Member benefits cannot be transferred, exchanged or used after membership access has ended.
Member benefits cannot be transferred, exchanged or used after membership access has ended.
These FAQs provide a general guide to the Find Your Ray Membership.
Your membership remains subject to the complete Membership Policies, Terms and Conditions.
If there is any inconsistency, the complete Membership Policies, Terms and Conditions will apply.
Your membership remains subject to the complete Membership Policies, Terms and Conditions.
If there is any inconsistency, the complete Membership Policies, Terms and Conditions will apply.